Customer Services contact information
Tel: 01202 733775
18 Sea View Road, Parkstone, Poole, Dorset BH12 3JX
Item Return Policy
Customers have a legal right to cancel their contract at no penalty with Diamond Home Improvements.
As such a 14 day cooling off period shall apply to this contract.
All quotes are provided on an individual customer basis according to design, product and customer requirements.
The General Data Protection Regulation (GDPR) requires us to provide our customers with information about how we use your personal data.
We appreciate that when you share your data with us, you trust us to look after it so we have made the necessary changes to protect your rights and interests and have made it easy for you to choose and change how you would like us to contact you and of course, if you would prefer us not to.
Diamond Improvements Ltd. (trading as Diamond Home Improvements) complies with its obligations under GDPR by keeping personal data up to date, by storing and destroying it securely, by not collecting or retaining excessive amounts of data, by protecting data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.
We use your personal data for the following purposes:
To maintain accounts and records
Processing of orders and quotations
Purchases of goods, entering into a contract
To enable us to provide up to date product information and offers
Your personal data will be treated as strictly confidential and will be shared only with our legal representatives at any time a contract is disputed or for non-payment.
We keep your personal data for no longer than reasonably necessary and in compliance with our legal obligation as set out in the conditions of our warranty.
Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract by completing an order form to purchase goods from us
Processing is necessary for compliance with a legal obligation as listed in our terms and conditions of sale provided on our order forms
Processing is necessary to protect the vital interests of a data subject & the contract
Diamond Improvements Ltd., take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.
If you have any questions please feel free to contact us.